Privacy Policy & Terms of Use

Privacy Policy & Terms of Use
Effective Date:  20 May 2025

1.⁠ ⁠Consent to Contact

By submitting your information through our website forms, Meta (Facebook/Instagram) advertisements, or any affiliated lead capture tools, you agree to be contacted by Canada Hot Tub Expo. This contact may occur via:

  • Email
  • Phone calls
  • Text messages (SMS)
  • Other digital communication methods

Contact may include promotional materials, event notifications, special offers, product updates, and direct outreach from our team.

2.⁠ ⁠Use of Personal Information
We collect only the personal information necessary to provide you with relevant information, support, and offers. This includes:

  • Name
  • Email address
  • Phone number
  • City/Province (if applicable)
  • Product interest (if submitted)

Your information is used exclusively by Canada Hot Tub Expo to:

  • Respond to inquiries
  • Deliver marketing communications
  • Provide customer service
  • Share promotions, deals, and event announcements

3. Lead Submission Consent
By submitting a form, users agree to be contacted by phone, email, and SMS by Canada Hot Tub Expo and participating partners.

4. Gift Card Terms

  • One per household
  • No cash value
  • Valid only at participating events/dealers
  • Cannot be combined with certain promotions
  • Subject to change without notice

4. Event Information
Dates, pricing, inventory, and participating products may vary by location.

5.⁠ ⁠Data Security
We take the privacy and protection of your data seriously. All personal information is stored securely and is accessible only by authorized personnel.

7.⁠ ⁠No Third-Party Sharing
Your information will never be sold, traded, or shared with any third parties outside of Canada Hot Tub Expo. We do not engage in data brokering or third-party advertising exchanges.

8.⁠ ⁠Opt-Out / Unsubscribe
You may opt out of marketing communications at any time by:

Clicking the “Unsubscribe” link in any marketing email

Replying “STOP” to SMS messages (where applicable)

Contacting us directly at canadahottubexpo@gmail.com

Unsubscribing will remove you from promotional emails and outreach but may not apply to transactional communications related to existing inquiries or purchases.

9.⁠ ⁠Compliance with Laws
Canada Hot Tub Expo is committed to complying with all applicable privacy laws and regulations, including the Canadian Anti-Spam Legislation (CASL) and Personal Information Protection and Electronic Documents Act (PIPEDA).

10.⁠ ⁠Changes to This Policy
We may update this Privacy Policy and Terms of Use from time to time. Any changes will be posted on our website with a revised effective date. Continued use of our website or services after updates indicates acceptance of the revised policy.